|
|
|
|
|
How do I return something to Allstate Volleyball, Inc.?
Please email or call us at Allstate Volleyball for a Return Authorization number (RA#) on any returns, exchanges, or discrepancy. Products returned without a Return Authorization number will be refused.
Do not ship merchandise to manufacture directly without contact with us.
All returned items must be in the original packaging. Any items returned for reasons other than defects must be unused, in the original packaging, and within 30 days of invoice date. Returns after this time period may be refused or subject to a restocking fee. We will not give a credit or refund for used merchandise.
there Customer need to pay the shipping cost involved in returning an item. The original shipping cost of the item will be subtracted from the refund.
Any packing discrepancies must be reported within 15 days of invoice date. Please notify us immediately so we can take the proper steps to replace the damaged merchandise.
Defective items need to be returned for inspection within 30 days of purchase. Please call or email for a manufacture RA number and return address first. It will be replaced if manufacture says it's a defective item after inspection. Customer need to pay the shipping cost involved in returning a defective item including printing and arts work.
Uniforms with printing (silk screening team name/logo and/or heat transfer numbering/lettering) can not be returned.
For Kaepa products, returned non-defective items are subjected to a 15% restocking charge.
For special order item(s), returned item(s) is subjected to a 15% restocking charge.
It usually takes approximately two to four weeks to process returning items.
|
If the order has been placed, it cannot be cancelled. You can return the order back to us with a Return Authorization number (RA#) when you receive the order. Once we receive the returned package, we'll refund you the money for the merchandize(s) you ordered. However, the shipping & handling cannot be refunded.
|
|
| |
|
|
